G2 Details API

POST

API health

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Open a G2 product page by url or slug and get its description, vendor, ratings, review count, pricing tiers, feature text and screenshots. The profile describes the product, not a reviewer or the vendor company.

Price $1.39 per 1,000 requests ($0.001389 per call). Failed calls and empty results are not charged. Synchronous. For slow jobs add "mode": "async" to the body, take the job_id and poll.

AI prompt

Paste this into your AI assistant. It already holds this endpoint's parameters, response fields and an example request, so the assistant can ask what you need and then write the scraper.

Please help me write a data collection script with the EveryInfra G2 Details endpoint (g2/profile).

Endpoint contract:
- Request: POST https://api.everyinfra.com/api/v1/social with the header Authorization: Bearer <API key>. Read the key from the EVERYINFRA_API_KEY environment variable and never hard-code it.
- In the request body, set platform to g2 and action to profile, and put the parameters inside params.
- Required parameters:
  - url: Specifies the target G2 resource URL or bare slug. For profile, reviews, and alternatives, pass a /products/<slug> URL or product slug; for vendor, pass a /sellers/<slug> URL or seller slug.
- Returns one object. Main fields: slug, name, description, url, reviews_url, alternatives_url, vendor_name, vendor_url, rating, rating_scale, rating_out_of_ten, review_count; 15 fields in total, full list at https://api.everyinfra.com/api/v1/social/catalog?platform=g2.
- Example request body:
{
  "platform": "g2",
  "action": "profile",
  "params": {
    "url": "https://www.g2.com/products/slack/reviews"
  }
}
- Price: $1.39 per 1,000 requests; failed and empty results are not charged.
- For dozens or hundreds of targets, add "mode": "async" to the body: you get a job_id at once and poll GET https://api.everyinfra.com/api/v1/jobs/{job_id} for the result.
- On 422, fix the request using the suggested parameter names and allowed values in the error; on 429 or 503, wait for Retry-After and try again.

Before writing code, ask me which targets I need, how many, which fields, and what output format I want; then confirm the plan and the rough cost with me.

Request parameters

NameInTypeRequiredDefaultDescription
AuthorizationheaderstringYes-Bearer followed by your API key. Create it in the console; never put it in a URL or a code repository.
platformbodystringYesg2Platform identifier, fixed value.
actionbodystringYesprofileCapability identifier, fixed value.
urlbody.paramsNot declaredYes-Specifies the target G2 resource URL or bare slug. For profile, reviews, and alternatives, pass a /products/<slug> URL or product slug; for vendor, pass a /sellers/<slug> URL or seller slug. For compare, passing a full /compare/ URL overrides auto-generated paths, though the required slugs parameter must still be supplied.

Code samples

bash
curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "g2",
  "action": "profile",
  "params": {
    "url": "https://www.g2.com/products/slack/reviews"
  }
}'

[OpenAPI definition (JSON)]Samples read the key from the EVERYINFRA_API_KEY environment variable; copied code never contains your key.

Response example

Real response

Captured September 26, 2026 at 08:56 (UTC) by calling this API with the parameters in the code sample above. results and count are that call's real response with personal information (names, handles, avatars, profile links, contact details) removed. id, billing and quota differ on every call, so only their shape is shown.

json
{
  "id": "req_…",
  "platform": "g2",
  "action": "profile",
  "results": {
    "slug": "slack",
    "name": "Slack",
    "description": "Filter 39231 reviews by the users' company size, role or industry to find out how Slack works for a business like yours.",
    "url": "https://www.g2.com/products/slack",
    "rating": 4.5,
    "review_count": 39795,
    "platform": "g2",
    "rating_scale": 5
  },
  "billing": {
    "charged": …,
    "charged_usd": …,
    "balance_after_usd": …,
    …
  },
  "quota": { … }
}

Response fields

Business data is in results. The table lists the fields a record can contain; values the platform does not show are never made up.

FieldMeaning
slugKeeps the platform's own meaning
nameName of the object itself, for account, product and business capabilities.
descriptionSummary or description, usually shorter than text.
urlLink to the record on the platform.
reviews_urlKeeps the platform's own meaning
alternatives_urlKeeps the platform's own meaning
vendor_nameKeeps the platform's own meaning
vendor_urlKeeps the platform's own meaning
ratingRating. The scale varies by platform: rating_scale on the same row gives the maximum (usually 5; Booking, Douban, iQIYI and NAVER use 10). Convert with rating_scale before comparing across platforms, or the comparison can come out backwards.
rating_scaleMaximum of rating in the same row: 5 for five-star scales, 10 for ten-point scales. Present only when the row has a rating.
rating_out_of_tenKeeps the platform's own meaning
review_countNumber of reviews, for product and business capabilities. null means not disclosed, not 0.
pricing_tiersKeeps the platform's own meaning
features_textKeeps the platform's own meaning
image_urlsArray of image links in the platform's display order; absent when there are no images.
platformSource platform identifier, the same as platform in the request (for example xiaohongshu, tiktok).

Errors and billing

401
Missing or invalid key. Authentication runs before parameter checks, so unauthenticated requests never see the parameter schema.
422
Wrong parameter name or value. The error lists the parameters and allowed values this capability accepts and the closest match; it happens before any charge.
402
Insufficient balance. Top up first.
429
The account's per-minute request limit was reached (all of its API keys count together; a key's own lower limit applies first). Wait for Retry-After and try again; a rate package in the console raises the limit.
503
Could not complete right now. Any charge for the call goes back to your balance automatically, and the billing receipt in the response states the actual outcome, including when it is not yet known. Do not resend blindly.
200 empty
The request completed without data and is not charged (billing.reason = empty_result_refunded).

Official references

Used only to check objects and terms. They do not imply authorization or endorsement of EveryInfra by the platform.

  • G2: Product Star Ratings and Research Scores ↗

    G2 star ratings are converted from likelihood-to-recommend responses, whereas the G2 Score also incorporates satisfaction and market presence data. Product star ratings, 10-point survey responses, and research scores represent distinct metrics.

    Checked 2026-09-04