Platform availability
- 24h health
- Normal
Last 30 days
Available capabilities
Each Trustpilot action, what it does, its price and its health over the last 24 hours. Open an action for its parameters, response fields and code samples.
| Capability | What it does | Per 1,000 | 24-hour health |
|---|---|---|---|
Detailsprofile | Look up a company's Trustpilot page by domain for its TrustScore, star rating, review count and categories. | $1.39 per 1,000 requests | Normal |
Reviewsreviews | Read Trustpilot reviews of a company, with rating, verification level, reviewer details, experience date and the company's reply. | $1.39 per 1,000 requests | Normal |
Open a capability for its parameters, response fields, code samples and trial.
What does each Trustpilot action accept?
Each answer below pairs one callable action with its real inputs. Parameter meanings and allowed values are action-specific; a familiar name does not carry the same meaning across every platform.
Official sources are linked only to clarify the platform term beside them. They do not imply platform authorization or endorsement, and they do not add official-site features to the EveryInfra API contract.
| Action | Required | Optional | Delivery | Limit | Per 1,000 | Response fields |
|---|---|---|---|---|---|---|
profileDetails Look up a company's Trustpilot page by domain for its TrustScore, star rating, review count and categories. TrustScore is a weighted 1-5 score, not a plain average, and the call neither certifies the company nor recalculates it. | company | — | Sync delivery | — | $1.39 per 1,000 requests | name · domain · url · trust_score · rating · rating_scale · review_count · categories · platform |
reviewsReviews Read Trustpilot reviews of a company, with rating, verification level, reviewer details, experience date and the company's reply. Filter by preset date range, language, star counts, sort order or | company | date, lang, language, sort, stars, verified_only | Sync delivery | Catalog values: defaultLimit=20, maxLimit=200. A limit can control pages or per-parent expansion for some actions, so it is not always a final row count. | $1.39 per 1,000 requests | id · url · title · text · rating · rating_scale · language · like_count · is_verified · verification_level · source · country · author_name · author_id · author_image · author_review_count · reply_text · reply_at · experience_at · updated_at · posted_at · company_name · company_domain · platform |
What do the Trustpilot profile parameters mean?
Look up a company's Trustpilot page by domain for its TrustScore, star rating, review count and categories. TrustScore is a weighted 1-5 score, not a plain average, and the call neither certifies the company nor recalculates it.
Full API reference: parameters, code samples, response example and health →companyRequired- Target company website domain (such as
example.com) or full Trustpilot/review/URL. It does not accept localized business names. Inprofile, it aggregates company profiles and ratings from linked reviews, whilereviewsfetches individual review records.Trustpilot: TrustScore and Displayed Star Ratings — Trustpilot computes its TrustScore using review recency, frequency, and a weighted average rather than a simple arithmetic average of all reviews. Displayed star ratings are derived by rounding the TrustScore. · Checked
What do the Trustpilot reviews parameters mean?
Read Trustpilot reviews of a company, with rating, verification level, reviewer details, experience date and the company's reply. Filter by preset date range, language, star counts, sort order or verified_only; the review content itself is not validated.
companyRequired- Target company website domain (such as
example.com) or full Trustpilot/review/URL. It does not accept localized business names. Inprofile, it aggregates company profiles and ratings from linked reviews, whilereviewsfetches individual review records. dateOptional- Preset date range filter for the
reviewsaction. Allowed values arelast30days,last3months,last6months, andlast12months. Leaving this field empty returns all-time reviews; custom date strings are not accepted. langOptional- Review language code accepting a single code or array string (such as
enor["en","de"]), which takes precedence overlanguage. Filtering reviews withinprofilemay impact the availability of linked company data. languageOptional- Single language code string (such as
en,fr,de, ores) for filtering reviews in thereviewsaction. Iflangis provided,langtakes precedence over this parameter. sortOptional- Sorting mode for the
reviewsaction. Allowed values arerecency(default, sorts by newest reviews) andrelevance. Passrecencyexplicitly rather than using generic aliases from other platforms. starsOptional- Array of rating star strings (such as
["1","2"]) to filter reviews by star counts from 1 to 5. Leaving this field empty includes all ratings; it does not represent a minimum rating threshold.Trustpilot: Filtered Sample Averages vs. Official TrustScore — Trustpilot documentation states that review sources do not alter weighting in TrustScore calculations. Calculating an average from low-star ratings, specific sources, or narrow timeframes does not constitute an official company TrustScore. · Checked verified_onlyOptional- Boolean flag (
trueorfalse) filtering for verified review status. This reflects Trustpilot's consumer review verification label and does not indicate an EveryInfra platform audit.
How to use the Trustpilot API
- 01Read the public catalog and choose a platform action.
- 02Send the platform, action, and required parameters to POST /api/v1/social.
- 03Handle a synchronous result, or poll the returned job ID when the action runs asynchronously.
- 04Store the structured response fields needed by your application.
curl -X POST https://api.everyinfra.com/api/v1/social \ -H "Authorization: Bearer YOUR_API_KEY" \ -H "Content-Type: application/json" \ -d '{"platform":"trustpilot","action":"profile","params":{"company":"<company>"}}'
Trustpilot API questions
What can I retrieve with the Trustpilot API?
Set platform to trustpilot. The current catalog lists details and reviews. These action names identify different Trustpilot objects or views; they are not interchangeable search modes.
Which input starts a Trustpilot `profile` request?
Target company website domain (such as example.com) or full Trustpilot /review/ URL. It does not accept localized business names. In profile, it aggregates company profiles and ratings from linked reviews, while reviews fetches individual review records. Send it as company inside params.
Which fields can Trustpilot `profile` return?
Its declared schema includes name, domain, trust_score, and rating. A declared field can still be absent from an individual record, and every other action has its own field list.
Does every Trustpilot action return immediately?
Actions labeled asynchronous return a job ID you poll. Every other action can also run asynchronously: add "mode": "async" to the request body to receive a job ID immediately, useful for slow tasks or large limits. The current catalog contains sync delivery.