Taobao Questions API

Temporarily unavailable

We are restoring this capability. Until then calls usually fail or return no results; failed calls and empty results are not charged.

POST

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Pull the buyer questions and answers on a Taobao product page, with the answer count and posting date for each question. answer_count can differ from the answers returned, and answers are not guaranteed to come from the seller.

Price $1.39 per 1,000 requests ($0.001389 per call). Failed calls and empty results are not charged. Synchronous. For slow jobs add "mode": "async" to the body, take the job_id and poll.

AI prompt

Paste this into your AI assistant. It already holds this endpoint's parameters, response fields and an example request, so the assistant can ask what you need and then write the scraper.

Please help me write a data collection script with the EveryInfra Taobao Questions endpoint (taobao/questions).

Endpoint contract:
- Request: POST https://api.everyinfra.com/api/v1/social with the header Authorization: Bearer <API key>. Read the key from the EVERYINFRA_API_KEY environment variable and never hard-code it.
- In the request body, set platform to taobao and action to questions, and put the parameters inside params.
- Required parameters:
  - url: For product_detail, reviews, or questions, use a numeric item ID, a Taobao/Tmall product URL, or a share message containing exactly one product URL.
- Optional parameters:
  - limit: The most rows to return in this call, an integer from 1 to 100. The default applies when you leave it out, and a call can return fewer rows. Larger values return 422 before any charge. (default: 10)
- Returns a list of records. Main fields of each record: id, url, text, answer_count (Number of answers to the buyer question), posted_at, answers (Answers to the buyer question).
- Example request body:
{
  "platform": "taobao",
  "action": "questions",
  "params": {
    "url": "https://item.taobao.com/item.htm?id=744983869996"
  }
}
- Price: $1.39 per 1,000 requests; failed and empty results are not charged.
- For dozens or hundreds of targets, add "mode": "async" to the body: you get a job_id at once and poll GET https://api.everyinfra.com/api/v1/jobs/{job_id} for the result.
- On 422, fix the request using the suggested parameter names and allowed values in the error; on 429 or 503, wait for Retry-After and try again.

Before writing code, ask me which targets I need, how many, which fields, and what output format I want; then confirm the plan and the rough cost with me.

Request parameters

NameInTypeRequiredDefaultDescription
AuthorizationheaderstringYes-Bearer followed by your API key. Create it in the console; never put it in a URL or a code repository.
platformbodystringYestaobaoPlatform identifier, fixed value.
actionbodystringYesquestionsCapability identifier, fixed value.
urlbody.paramsNot declaredYes-For product_detail, reviews, or questions, use a numeric item ID, a Taobao/Tmall product URL, or a share message containing exactly one product URL. e.tb.cn and m.tb.cn links work only when they can be safely resolved to a product page. TaoPassword-only tokens, expired links, and non-product pages are rejected.
limitbody.paramsinteger (1–100)No10The most rows to return in this call, an integer from 1 to 100. The default applies when you leave it out, and a call can return fewer rows. Larger values return 422 before any charge.

Code samples

bash
curl -X POST 'https://api.everyinfra.com/api/v1/social' \
  -H "Authorization: Bearer $EVERYINFRA_API_KEY" \
  -H 'Content-Type: application/json' \
  --data-raw '{
  "platform": "taobao",
  "action": "questions",
  "params": {
    "url": "https://item.taobao.com/item.htm?id=744983869996"
  }
}'

[OpenAPI definition (JSON)]Samples read the key from the EVERYINFRA_API_KEY environment variable; copied code never contains your key.

Response example

Field preview

There is no real sample for these example parameters yet: this shows the response shape and fields from the contract, with … as placeholders. It is not the result of a real call.

json
{
  "id": "req_…",
  "platform": "taobao",
  "action": "questions",
  "results": [
    {
      "id": …,
      "url": …,
      "text": …,
      "answer_count": …,
      "posted_at": …,
      "answers": …,
      "platform": …
    }
  ],
  "count": …,
  "billing": {
    "charged": …,
    "charged_usd": …,
    "balance_after_usd": …,
    …
  },
  "quota": { … }
}

Response fields

Business data is in results. The table lists the fields a record can contain; values the platform does not show are never made up.

FieldMeaning
idThe record's unique ID on the platform. Unique only within one platform; IDs can repeat across platforms.
urlLink to the record on the platform.
textBody text with HTML removed, returned in full and never cut short (on a few platforms the list results themselves carry only an excerpt; the platform's field notes say so).
answer_countNumber of answers to the buyer question.
posted_atPublish time in ISO 8601, UTC (for example 2026-08-07T12:34:56+00:00). Non-standard strings from the platform are passed through as is, so parse defensively. null means the platform does not disclose it.
answersAnswers to the buyer question.
platformSource platform identifier, the same as platform in the request (for example xiaohongshu, tiktok).

Errors and billing

401
Missing or invalid key. Authentication runs before parameter checks, so unauthenticated requests never see the parameter schema.
422
Wrong parameter name or value. The error lists the parameters and allowed values this capability accepts and the closest match; it happens before any charge.
402
Insufficient balance. Top up first.
429
The account's per-minute request limit was reached (all of its API keys count together; a key's own lower limit applies first). Wait for Retry-After and try again; a rate package in the console raises the limit.
503
Could not complete right now. Any charge for the call goes back to your balance automatically, and the billing receipt in the response states the actual outcome, including when it is not yet known. Do not resend blindly.
200 empty
The request completed without data and is not charged (billing.reason = empty_result_refunded).

Official references

Used only to check objects and terms. They do not imply authorization or endorsement of EveryInfra by the platform.

  • Taobao: Product ID and SKU Terminology ↗

    Taobao defines the product ID as the digits following id= in a product link, while an SKU describes specific attribute combinations such as color and size. Product IDs and SKUs must not be used interchangeably.

    Checked 2026-09-04